Who this notice covers
This notice describes information handling for the Ballester Home Solutions website and inquiries about our home repair services in Utah. For privacy questions, contact info@ballesterhomesolutions.com or call 801-433-7930.
Information you provide
The website’s “Email Us” button opens a service inquiry form that asks for your name, email address, phone number, and a message about the work you need. You may also contact us through the phone and text-message links. If you contact us directly, you may provide further project details such as a service address or photographs. Please send only information relevant to your request; do not send payment card numbers or government identification numbers through the inquiry form, ordinary email, or text.
Information associated with website visits
Loading this website sends requests to Netlify, the hosting provider. Those requests can include an IP address, browser and device information, requested page or resource, and time of access. Images, fonts, styles, and page scripts are served from the site’s own files. See our Cookie Policy for more about these technologies.
Inquiry form and spam prevention
The service inquiry form uses Netlify Forms to receive your name, email address, phone number, and message. A hidden honeypot field helps filter automated spam without loading a third-party CAPTCHA script. Form processing can involve technical request information used to deliver and protect the service. Sending an inquiry does not itself confirm an appointment.
How information is used
Information provided in a service inquiry is used to respond to the inquiry, discuss repair needs, prepare estimates, arrange appointments, communicate about requested work, and maintain related business records. Technical information supports delivery, operation, troubleshooting, and protection of the website.
Service providers and other disclosures
Hosting, communications, and website technology providers process information involved in delivering their services. Information may also need to be disclosed to comply with a legal obligation or respond to a valid legal request. Following a link to another service, including opening your email or messaging app, brings that service’s own terms and privacy practices into play.
Your questions and choices
You can contact us to ask about personal information you have provided, request a correction or deletion, or ask us to stop contacting you. We may need to verify your identity before acting on a request. Some records may need to be retained for existing work, legal obligations, or disputes. Any rights and exceptions required by applicable law remain available to you.
Retention and security
The time a business record needs to be kept depends on its purpose, ongoing work, and applicable recordkeeping requirements. Contact us about a particular record or deletion request. Internet communications and electronic storage are not risk-free; avoid sending unnecessary sensitive information.
Children
Our home repair services and website are intended for adults arranging work on a property. If you believe a child has provided personal information through our website, please contact us so we can review and address it.
Updates and contact
Updates to this notice will appear on this page with a revised date. For questions about this notice or a privacy request, email info@ballesterhomesolutions.com.